Google Business Profile
Google Business Profile optimization
Google Business Profile optimization means completing and maintaining your free Google listing (categories, services, service areas, hours, photos, posts, Q&A and reviews) so it ranks in Google Maps and the local map pack. It's usually the fastest way for a local business to get more calls from Google.
Your Google Business Profile is often the first thing a customer sees, before your website. A half-finished profile with the wrong category and six photos from 2019 loses to a competitor who keeps theirs current. We set it up properly and keep it working.
What's included
Setup and verification
We guide you through Google's verification (often a short video now) and make sure the business name matches your paperwork.
Categories and services
The right primary category matters more than almost anything else. We pick it carefully and list every service you offer.
Service areas
For businesses that travel to customers: the towns you actually serve, with the address hidden if you work from home.
Photos and posts
Fresh, real photos and regular updates. Send them through GarnetRX and we'll post them.
Reviews
A short review link and a follow-up routine, plus reply templates you can use.
Website alignment
Your profile links to a page that backs up the same name, services and areas, which is how Google confirms you're legitimate.
How it works
- Audit or claimFind, claim or create the profile and fix the basics.
- OptimizeCategories, services, areas, description, photos.
- ConnectLink it to the right page on your website and match the details.
- MaintainPosts, photos, Q&A and review replies.
- ReportCalls, direction requests and searches, alongside your Search Console numbers.
Google Business Profile questions
Is a Google Business Profile free?
Yes. Creating and keeping a Google Business Profile is free. What takes time is setting it up properly and keeping it active with photos, posts and review replies.
Why isn't my business showing up on Google Maps?
The usual causes are an unverified or suspended profile, the wrong primary category, being far from the searcher, too few reviews, or a website that doesn't confirm your services and area. We check each one.
Can I have a Google Business Profile without a storefront?
Yes. Service-area businesses can hide their address and list the towns they serve instead. You still need a real address for verification; it just isn't shown publicly.
How often should I post on Google Business Profile?
There's no official number, but a steady rhythm, roughly weekly, with real photos of recent work keeps the profile looking active to customers.
Other services
Website design
Fast, mobile-first websites built to rank, load in about a second and turn visitors into calls and form fills.
Local SEO
Rank in the Google map pack and the top organic results for the searches your customers make in your town.
AEO (AI search)
Get your business named when people ask ChatGPT, Google's AI Overviews, Perplexity or Siri who to call.
Hosting & care plans
Hosting, SSL, backups, security, uptime checks and content updates, plus your GarnetRX dashboard.
Find out what's holding your website back.
Send us your website (or tell us you don't have one yet). We'll check how it ranks, how fast it is and what Google and AI assistants see, then send back a plain-English plan and a fixed quote.