The small business website checklist

Short answer

Before a small business website launches it should have: a page for each main service and each area served, your name, phone and service area on every page, a fast mobile layout, a working contact form and click-to-call, unique page titles and meta descriptions, structured data, an XML sitemap submitted to Google Search Console, analytics, SSL, and a privacy policy.

Pages

Home, one page per main service, one page per town or area you serve, About (with a real person's name and photo), Contact, and a Privacy policy.

A FAQ section on the pages where customers usually have questions.

Search basics

  • A unique title (about 60 characters) and meta description on every page.
  • One H1 per page that says what the page is about.
  • Internal links between related services and areas.
  • schema.org markup for your business, services and FAQs.
  • An XML sitemap submitted in Google Search Console, and Bing Webmaster Tools.

Speed and mobile

  • Compressed images in modern formats, sized for the screen.
  • No auto-playing sliders or heavy page-builder add-ons.
  • Test on a real phone on a cellular connection, not just the office Wi-Fi.

Leads and tracking

Click-to-call phone numbers, a short form that emails you, and a test lead sent before launch.

Privacy-respecting analytics so you can see where leads come from.

Security and ownership

  • SSL (https) everywhere, with http and www redirecting to one version.
  • The domain registered in the business owner's name.
  • Backups, and someone responsible for updates.

Want help with this? See our website design service and Hosting & care plans, or ask for a free site review.

Steven Wilson

Steven Wilson builds websites and runs local SEO for East Texas businesses at Garnet Web Works, and founded the video and social agency Garnet Digital Marketing.

Related questions

How many pages does a small business website need?

Enough to give each main service and each area you serve its own page, plus home, about, contact and privacy. For many local businesses that's 8–20 pages.

Do I need a blog?

Not on day one, but regular helpful articles that answer customer questions are one of the best long-term ways to earn search traffic and AI citations.

What is Google Search Console?

It's Google's free tool for website owners. It shows which searches your site appears for, how often people click, your average position, and any problems Google found.

Find out what's holding your website back.

Send us your website (or tell us you don't have one yet). We'll check how it ranks, how fast it is and what Google and AI assistants see, then send back a plain-English plan and a fixed quote.

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